Job Description

Job Summary:

We are seeking a highly skilled

Insurance Business Analyst

to join our team. The ideal candidate will have

strong domain expertise in insurance

, particularly in

Property & Casualty (P&C), Life, or Health Insurance

, and will be responsible for

requirement gathering, process analysis, and business solutions implementation

.

Key Responsibilities:

Collaborate with stakeholders to

analyze business requirements

and translate them into functional specifications. Conduct

gap analysis

and recommend process improvements. Work closely with

development teams

to ensure solutions align with business needs. Create and maintain

requirement artifacts

such as

BRDs, FRDs, and use cases

. Facilitate

workshops and stakeholder meetings

to gather insights. Support

testing teams

in defining test cases and validating business requirements. Ensure compliance with

insurance regulations and industry standards

. Provide

training and documentation

for end-users.

Required Skills & Qualifications:

5 to 8 years

of experience as a

Business Analyst

in the

insurance domain

. Strong knowledge of

insurance products, underwriting, claims, and policy administration

. Experience with

Agile methodologies

and

SDLC processes

. Proficiency in

business process modeling tools

(e.g., Visio, BPMN). Excellent

communication and stakeholder management skills

. Ability to

analyze data, identify trends, and provide actionable insights

. Experience with

insurance platforms

such as

Duck Creek, Guidewire, or similar

(preferred). Bachelor's degree in

Business, Finance, Insurance, or related field

.

Preferred Qualifications:

Certifications such as

CBAP, Agile BA, or insurance-specific credentials

. Exposure to

AI/ML-driven insurance analytics

. Experience working with

global insurance clients

.

Advantage Zensar

We are a technology consulting and services company with 11, 800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. Our success in South Africa for 24 years comes from our people-first focus that emphasizes empowerment from the ground up.



Zensar is recognized as proudly South African in 2022 and are the Top Employer in 2024,2023 and 2022 in South Africa by the Top Employer Institute. Zensar is a certified B-BBEE Level 2 contributor and partners with MICT, SETA, Education Africa, and Tomorrow Trust. We strongly believe in the power of communities and leveraging diversity to solve problems together.



Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include:



Putting people first Client-centricity Collaboration Grow. Own. Achieve. Learn. with Zensar. To know more about our Employee Value Proposition, please click here .

Here is how you will contribute:

Core Skills