Job Description

About the job Business Analyst
Business Analyst
Main Outputs and Responsibilities
Collaborate with stakeholders via individual engagements, business meetings, Agile sessions, or JAD sessions to elicit requirements for existing business problems/challenges using best practices.
Document both functional and non-functional requirements into:
Business process maps
Business requirement definitions
Business requirements specifications
Ensure alignment with business architecture framework and strategy around people, process, and technology, understanding what the SDLC requires.
Determine, design, and facilitate the correct business solution by engaging all relevant stakeholders and SMEs across business functions, prioritising client needs.
Stakeholders include (but are not limited to):
Customers
Business Owners
Partners / Internal Services
Other business units
Architects
Compile functional specifications from the business solution and use cases/scope items for developers using the business requirements, in collaboration with architects:
Stakeholders include:
Business Solutions Architect
Peers
Enterprise/Solutions Architects
Senior Developers
Test Analysts
Deliver use cases, activity and sequence diagrams to model solutions for the technical team.
Represent information in formats that stakeholders can understand, aligned to the SDLC followed.
Model the data requirements to support the new solution at a functional level.
Investigate and analyse current business problems, offering recommendations:
Automation/enhancements/fixes
Operational readiness and support
Maintain traceability and attribute matrices using Enterprise Architect tools.
System Understanding & Reusability
Understand current and in-progress systems/technical capabilities:
Operating Model and Business Capabilities
Re-usable, Custom, and Vendor components
Integration capabilities
Identify reusable components in new/enhancement designs and avoid unnecessary custom solutions.
Foster continuous improvement of current systems/components.
Additional Responsibilities
Build strong relationships by providing leadership and expert input.
Deliver training and create user manuals for new systems.
Lead scrum ceremonies when required.
Formal Education:
3/4-year IT or Business qualification
Experience:
Mandatory:
5+ years' experience in the Short Term Commercial Insurance domain
7+ years Business Analysis experience
Optional:
IIBA membership (preferred)
CBAP certification
Industrial Engineering background
Soft Skills / Competencies:
Strong Emotional Intelligence
Customer/Stakeholder Relationships & Commitment
Business Acumen & Strategic Thinking
Results-driven mindset
Leadership through change and innovation
Team motivation and inspiration
Collaborative approach
Impact and influence
Self-awareness and insight
Diversity and inclusiveness
Institutional Process Analysis & Redesign Thinking