Job Description

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world's leading logistics and mail company.

We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you'll be working for a global company that's focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we're looking for...

Vacancy

Business Analyst ( Unilever Ndlovu Park)

Job Purpose

To maintain WMOS and assist with high quality operational analysis, utilizing data extracted from the WMOS system. The Business Analyst plays a pivotal role in gathering user requirements and priorities - system issues, new functionalities or enhancements to the system. The incumbent is responsible for the ensuring user requirements or issues are heard, understood, documented and managed. To oversee, support and maintain all systems.

Key areas of responsibility include:

Maintain SAP WM and WMOS configurations and provide reports and information to support planning, continuous improvements and operations Ensure that all WMS issues are logged via Remedy, understood, documented and managed through to a timeous solution SAP knowledge is distributed vertically and horizontally through training and development of super users Regular data reports are created and maintained using SAP / WMOS, to provide information inputs to planning, continuous improvements and operations Work with the operational management and staff to fully understand their specific requirements, ensuring the wider picture is taken into account in terms of improving business processes and systems Participate in sandpit, user acceptance, DILO and stress testing of SAP WM / WMOS, ensuring business managers requirements are met by solutions proposed Identify opportunities for possible improvements within the operation Analysing complex issues and developing effective options for actions Managing and maintaining SAP, WMOS, Citrix and Pega user accounts Managing the process of gathering, analysing, storing and disseminating detailed information in a user-friendly format Ensure timeous distribution of weekly and daily data analysis to internal and external customers Review and recommend suitable technical specifications for BI reporting tools and technology Daily and weekly exception reports are created and maintained to provide information inputs New lines are handled in the correct way DC volumetric information is accurate and captured for all new lines and a review process is in place to ensure accuracy Ensure effective management of all fast track and defective equipment Plan, implement and review minor and major system changes / integrity into the DC Ensure SAP records are maintained to provide accurate information tools and tables Ensure accuracy of keying to SAP adjustments and stock movements and that the appropriate follow up procedure is followed Access Clients and BU Management information requirements and facilitate delivery Analyse and work with large data sets doing queries, data cleansing and transformation Identify business Intelligence system gaps Manage BI reporting change requests for BU Delivery of KPI's Ensure compliance to SOP's and WI's Maximise accuracy, productivity and space utilization Translate, analyse and deliver customer needs through effective operations Maintain appropriate information / reporting systems to monitor the DC's performance on an ongoing basis Active participation in stock counts i.e. planning, preparation and physical counting of stock TSP Stock counts - system readiness Arranging Service Providers to attend to IT related issues at the Site Adhere to the sites SHE rules and best practices Ensure that product safety, quality and integrity is not compromised Report any persons behaviour that may impact on the safety, quality or integrity of the stored product

DPDHL Core Competencies & Skills

Maintains effective relationships with customers

Develops / Delivers high quality / innovative products, services or solutions Focuses on customer needs and gains their commitment Gains management / colleague support to meet customer needs" Ensures strategies / plans are aligned and reflect others views Develops strategies / plans aligned to broader organizational strategy Communicates strategy" Establishes clear, challenging and achievable objectives Coordinates efforts and aligns resources to achieve objectives Regularly reviews and communicates progress against objectives and adjusts as needed Tales responsibility for own decisions and recognizes the contribution of others Provides candid / regular feedback Supports the development of others Inspires others to develop themselves Conveys a clear sense of personal goals and values Actively seeks feedback to improve performance Develops new skills and modifies behaviours based on feedback Takes personal responsibility for career and development

Skills/Experience

Computer literacy

Communication skills Ability to work within a rapidly changing environment Deadline driven Good written and communication skills Achieve work targets and is willing to take on additional roles / responsibilities Ability to work under pressure Follow SOP's Logistics and Warehouse experience and knowledge Awareness of the importance of security and safety Product knowledge Knowledge of the customer / client requirements and needs Operational knowledge and the understanding of service delivery Self starter and self motivated React to customers in a courteous and professional manner and maintain the highest level of integrity Industry / Sector knowledge Literacy and numeracy Flexibility Ability to read, understand and follow directions / instructions Good follow through and general efficiency

Qualifications

Matric Logistics / Warehouse Management / Supply Chain Management Diploma {Desirable} 3 - 5 years' experience in a Warehousing / Logistics environment

Languages

* English verbal and written.