Job Summary
A diversified South African financial services group that provides financial advice, wealth management, investment solutions, and risk management services to individuals and businesses, is seeking a Business Analyst (BA) who will be responsible for driving operational efficiency by analyzing business processes, identifying areas for improvement, and implementing effective solutions.
Responsibilities:
Requirements Management: Conduct interviews, workshops, and surveys to gather, document (using use cases, user stories, etc.), and analyze stakeholder requirements for completeness and feasibility.
Process Improvement: Map and analyze current business processes, develop process models and flowcharts, and recommend/implement improvements to boost productivity and reduce costs.
Data Analysis & Reporting: Collect and analyze data to identify trends, use modeling techniques to support decisions, and create dashboards/reports for communicating key performance indicators (KPIs).
Stakeholder & Solution Management: Facilitate communication between business and technical teams, manage stakeholder expectations, and collaborate on defining, documenting, and testing solutions to ensure alignment with organizational goals.
Project Support: Contribute to project planning, track progress, manage risks, and help ensure timely and on-budget project delivery.
Minimum Requirements:
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