Job Description

Are you a dynamic Business Analyst with a passion for software delivery and cross-functional collaboration?

Join our Software Solutions team and help shape the future of market research tools through innovative planning, design, and documentation.

About the Role

As a Business Analyst, you'll play a key role in guiding workstream planning and delivering high-quality documentation for our market research software platforms. You'll collaborate across departments, translate technical and user requirements, and support platform adoption through clear communication and Agile-aligned practices.

Key Responsibilities

Elicit, analyse, and validate stakeholder requirements Create Business Requirements Specifications, UI mockups, User Stories, Data Flows, and UML diagrams Support client training and internal knowledge sharing Drive process improvements and workflow efficiencies Maintain documentation repositories and apply POPIA guidelines Collaborate on quality assurance and define success criteria Provide input on team priorities and capacity planning

What We're Looking For

Qualifications & Experience:

A recognised 3-year IT or related degree Ideally a Business Analyst diploma/qualification Minimum 2 years' experience as a Business Analyst Proven track record in software-related project delivery Proficiency in MS Teams, Outlook, SharePoint, Excel, PowerPoint, Word Exposure to Agile environments is a plus

Competencies:

Strong analytical and documentation skills Ability to explain complex concepts to non-technical users Effective multitasking and stakeholder management Business writing, critical thinking, and decision-making Knowledge of BABOK and SDLC Excellent time management and service delivery focus
Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification



IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals