Duties, responsibilities and accountabilities
Analysis, Design and Solution DefinitionQuickly understands the business issues and data challenges of the business
Identifies business process strengths and weaknesses and suggests areas of improvement. o Creates, documents, reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
Develops business, functional and system design specifications for client engagements
Ability to design and solve problems pro-actively
Technical Recommendation and Testing
Assist User Acceptance Testing efforts.
Assists development process in an Agile framework.
Ensures issues are identified, tracked, reported on and resolved in a timely manner.
Works with business personnel to identify required changes.
Communicates needed changes to Platform team.
CommunicationFacilitation of Platform team and business meetings, including JAD and workshops.
Delivers informative, well-organized presentations.
Understands how to communicate difficult/sensitive information tactfully.
Act as a Change-Agent for project and other initiatives
Effective Stakeholder Management
Technical Understanding
Understands the SDLC including application programming, database and system design, and QA.
Understanding the Application Support function will be beneficial.
Familiar working in an Agile and/or Hybrid Agile team.
Problem SolvingIdentifies critical issues with ease.
Able to identify Assumptions and Constraints, as well as Risks and Issues effectively and competent in the dealing thereof.
Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems
Business Management
Develops relationships with key business personnel that foster close ties.
Communicates effectively with business to identify needs and evaluate alternative business solutions.
Continually seeks opportunities to increase satisfaction and deepen relationships.
Manages expectations effectively.
GeneralConduct impact and feasibility assessments according to agreed standards and format and obtain sign off as per desired deliverables.
Deliver business and functional specification documents according to agreed standards and formats
Improves upon existing approaches by seeking opportunities to creatively transform current practices/processes into fresh alternative solutions
Prioritizes multiple allocated tasks effectively and contributes to the successful running of a project
Accurately prepares written business correspondence that is coherent, grammatically correct, effective, professional and engaging
Ability to communicate clearly and to guard all business relationships in a professional way
Education, skills and specialist Knowledge required.
Minimum RequirementsDegree/Certification in Business Analysis and /or Project Management
IIBA accreditation is preferred (Min CCBA or CBAP)
PRINCE2, PMP, AGILE, SAFE
Industry Experience4-5 years of financial industry experience in an IT systems development role
2+ years System Analyst experience at initial career stages - highly beneficial
3+ years Credit or Retail Lending experience - highly beneficial
TechnologyProcess methodology using BPMN and Process Flow diagrams
Understanding of BABOK and TOGAF
JIRA, Visio, MS Office
SharePoint
Personal attributesDemonstrable evidence of being able to work in a team of competent, respected professionals
Ability to communicate effectively verbally and in writing
Core competencies
Behavioural CompetenciesAdaptability
Time Management & organisation
Professionalism
Professional development & working efficiently and effectively
Problem Identification/Solving
People & Team Working
Language proficiency: English
Interpersonal Skills
Integrity
Technical Competencies
Analytical Ability
Reporting/Report Compilation
Computer Literacy
About FNZ
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