Job Description

JOB DESCRIPTION:
Job Title: Business Administrator
Employment Type: 6 months Renewable
Work Location: Johannesburg North/ Hybrid
JOB CONTEXT:
Are you a natural organizer with a sharp eye for detail and a passion for making things run smoothly? We're looking for a Business Administrator to be the operational heartbeat of our banking team! In this dynamic role, you'll take the lead in streamlining processes, keeping our administrative engine humming, and ensuring everything runs by the book. From boosting day-to-day efficiency to supporting top-notch customer service and regulatory compliance, your work will play a key role in helping our bank thrive. If you love bringing structure to chaos and turning challenges into solutions, we want to hear from you!
DUTIES AND RESPONSIBILITIES:
Business Administration:

• SME/BB - Onboarding.
• Weekly workshop meetings with various countries.
• Set up UAT sessions.
• Monitor the progress of UAT and daily reporting.
• Arrange Go- No call session with all countries.
• Daily reporting on Management reports.
• Support in-country teams during training sessions.
• Travel to countries to support Go-Live.
• Hand holding countries after Go-Live.

Critical Process administration:

• Update tracker monthly on progress with regards to Automation on Critical Processes.
• Monthly workshop meeting with various countries.
• Provide quarterly feedback on Critical Processes.
• Provide support to Reporting Manager with monthly feedback to COO.
• Any other Adhoc function related to critical processes.

QUALIFICATION & EXPERIENCE REQUIREMENTS;

• NQF Level 5: 3-year National Diploma/Higher Certificate.
• 3-5 years Administration experience.
• Preferably in the Finance/Banking Sector.

MANDATORY SKILLS REQUIRED:

• Knowledge of onboarding.
• Setting up UAT sessions.
• Excel reports.
• Manage Travel Arrangements.
• Be able to trave when required.

PACKAGE & REMUNERATION:

• Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.

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