Job Description

Business Unit:

Discovery Insure

Function:

Claims Administration

Date:

17 Oct 2025
Discovery - Insure

Claims Assessor Specialist - Buildings

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers and building better businesses through our innovative Shared-value Insurance model. Discovery Insure is South Africa's fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor, home and business insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East.

The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.

Key Purpose

To assess and validate building's claims to determine validity based on Insure contract. Quantify losses accurately and facilitate the process between the broker and/or client and project manager. Liaise with Service Provider and provide back office support to claims consultants.

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Areas of responsibility may include but not limited to

Building's claims assessing and validation within predetermined mandates Loss adjustment by correctly quantifying and/or verifying claimed amounts Facilitation between broker and/or client and project manager





Compile and submit daily, weekly and monthly reports to management





Investigate and report on fraudulent claims





Claims forum presenting of claims Make recommendations on claims settlement Appointment and management of service providers

Personal Attributes and Skills

Customer / Relationship orientated Strong communicator Results orientated Good business judgement Good negotiation and presentation skills Conflict handling skills Systematic and organized with the ability to plan and prioritize effectively Resilient with an ability to work under pressure and adapt change Analytical and attentive to detail

Education and Experience

Matric (Essential) 3 years' minimum experience in building assessing and loss adjusting and/or construction (Essential) 3 years' minimum short term insurance claims experience (Advantageous) Construction and/or Engineering qualification (Advantageous) Hold a valid driver's licence (Essential) Willing to travel (Essential)

EMPLOYMENT EQUITY



The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.