Job Title: Building Manager
Purpose of the Job
To ensure that all Growthpoint Clients and stakeholders receive the highest levels of customer service at the Client / Landlord interface. To ensure that building assets are optimally maintained throughout their life cycle in accordance with approved budget through effective and efficient management of in house and outsourced services.
Key Performance Areas
1.Financial Management
To assist with the preparation and management of the technical budget (Capex and R&M) including forecasts and budget variance reports
Manage the technical budgeting process for all maintenance expenditure.
2.Building Maintenance & Asset control
To set and implement planned/preventative/emergency maintenance in conjunction with the Property and Portfolio Managers, as well as disaster and emergency planning
To ensure that life cycle planning and preventative maintenance plans over a 3, 5 and 10-year period are set for properties under management
To ensure effective asset control by setting and managing the asset register
To contribute to the SLA's for approved service providers in conjunction with the Procurement team
To ensure that compliance is maintained with building and statutory regulations
To manage and respond timeously to technical complaints and queries received by clients, and identify trends in complaints
To manage the relationship with the tenants, including tenant installations and asserting budgetary control
To conduct inspections, including technical, housekeeping, service contract and Take on and take back inspections
Set and implement planned/preventative/emergency maintenance in conjunction with the Operations Manager
Implement energy savings programs, environmental and sustainability methodology in the portfolio in conjunction with the Facilities Manager
Set and coordinate service level agreements for approved service providers in conjunction with the Operations Manager and the Procurement team
Manage tenant installations including monitoring of their implementation and assert budgetary control - this includes induction of external contractors onto our sites and ensuring that our health and safety standards are adhered to at all times
Manage contract staff and resources as required - this includes providing a set scope of responsibilities for the Handymen under your guidance
Monitor the quality of services rendered by suppliers
Carry-out regular building inspections
Monitor and report on deliverables from service providers with appropriate consideration given to deadlines being met and budget constraints
To manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system
Management of tenant parking bays.
To stay abreast of changing technical market trends
3.Risk Management
Ensure that occupational health and safety standards and other relevant statutory regulations on all sites are adhered to - fire system testing, equipment servicing, signage, equipment registers etc.
Ensure that compliance is maintained with building and statutory regulations.
Education
Certificate or Diploma in Building Science/ Facilities Management/ Construction Management
A technical tertiary qualification in Mechanical or Electrical or Civil/Structural Engineering will be an added advantage
Experience
3 years property experience in a building maintenance/management related field
Knowledge
Knowledge of safety, fire and emergency procedures will be advantageous
Knowledge of Occupational Health and Safety Act and relevant legislation will be advantageous
Knowledge of SLA's and lease agreements will be advantageous
Knowledge of basic technology in building (electrical, plumbing and construction) is extremely essential
Knowledge of mechanical and air-conditioning systems is extremely essential
Knowledge of day-to-day operations (cleaning, security) is extremely essential
Job Specific Skills
Computer literate (full MS suite)
CMMS systems (desirable)
Verbal and written communication skills - advanced
Budget management skills
Conflict management skills
Report writing skills
Project management skills will be advantageous
Time management skills is very important
Practical building maintenance skills is extremely essential
Competencies
Professional team player
Intelligent self-starter who shows initiative and have the ability to work autonomously / with little guidance
Flexible and adaptable with an ability to multi-task
Hard worker who works well under pressure and must be efficient and results driven
Assertive and tenacious
Exceptional working relationship builder at all levels
* Able to take personal criticism and thrive in an environment that frequently questions and challenges.
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