Job Description

Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organizations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilizing new platforms Momentum Group provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

Investigate and validate buildings claims to determine validity based on the Momentum Insure contract.

Requirements

Matric or relevant qualifications/SAQA Accredited Equivalent
3 year's work experience within any Investigative work environment (advantageous)
3 to 5 year's experience in Short Term Insurance
2 to 3 year's experience in building assessing
2 to 3 year's experience in non-motor claims assessing
Knowledge of South African Building regulations

Duties & Responsibilities

To correctly quantify and validate losses and serve as a mediator between clients and/or brokers
Buildings claims investigation and validation, including settlement, rejection, and repair within service level agreement.
Accurately assessing and managing immovable property damage claims
Provide feedback and support to the claims department and foster good relationships between brokers, clients and all relevant stakeholders
Report on all assessed claims and make recommendations
Determine legitimacy of claims through thorough validation and loss adjusting
Investigate and report on fraudulent claims.
Perform administrative tasks and meet deadlines.
Make recommendations to prevent fraud or leakage
Finalise and document all reports and findings for all claims
Analyse, collecting, evaluating, and handling of evidence.
Prepare and present claims at Claims forum
Buildings claims investigation and validation, including settlement, rejection, and repair within service level agreement.

Competencies

Communication skills - verbal and written
Problem-solving skills
Analytical skills
Planning and organizing skills
Interpersonal skills
Business acumen
Report writing
Detail orientated: Specifically building standards and rates
Negotiating skills/solution driver
Conflict Management
* Ability to identify issues through sound analysis and application of commercial acumen in all situations.