Job Description

TWK Agri has the following vacancy available: Broker Manager (Short-Term Insurance) within the Financial Services division at Piet Retief, Mpumalanga.

Job Summary

This role involves managing and growing the short-term insurance portfolio by leading a team of brokers, driving business development, maintaining strong client and insurer relationships and ensuring compliance with industry regulations. The Broker Manager plays a key role in achieving financial targets, delivering client satisfaction and supporting the overall success of the short-term insurance division.

Responsibilities and Duties

Lead, manage and mentor a team of short-term insurance brokers Conduct performance reviews, provide feedback and support professional growth Set performance targets, monitor progress and ensure compliance with industry standards Oversee commission structures and incentives to drive performance Identify and pursue new business opportunities to grow the portfolio Develop and implement sales strategies with brokers for client acquisition and retention Collaborate with marketing and internal teams to enhance market visibility Build and maintain strong, long-term client relationships Act as point of escalation for complex client queries and ensure timely resolution Stay updated on short-term insurance products, pricing, regulations and market trends Provide product training and sales support to brokers Liaise with insurers to secure competitive offerings and favourable terms Monitor portfolio performance, track financial metrics and report to senior management Represent TWK Agri at industry events and networking opportunities Oversee risk assessment and mitigation processes within the portfolio

Qualifications and Skills

Bachelor's degree in business, marketing, risk management or insurance (advantageous) RE5, RE1, FAIS credits NQF 4/5 in Insurance Minimum 5 years' experience in the short-term insurance industry At least 3 years' managerial experience in broker management Strong leadership, business development and client relationship skills Comprehensive knowledge of short-term insurance products and regulations Proficiency in MS Office Suite Bilingual (Afrikaans & English) Excellent leadership and mentoring ability Strong business development and negotiation skills Analytical, resilient and adaptable with high attention to detail Team player with excellent communication and problem-solving skills Valid driver's licence (Code 08) Willing to travel


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