Job Description

TWK Agri has the following vacancy available: Broker Manager (Short-Term Insurance) within the Financial Services division at Piet Retief, Mpumalanga.
Job Summary
This role involves managing and growing the short-term insurance portfolio by leading a team of brokers, driving business development, maintaining strong client and insurer relationships and ensuring compliance with industry regulations. The Broker Manager plays a key role in achieving financial targets, delivering client satisfaction and supporting the overall success of the short-term insurance division.
Responsibilities and Duties

• Lead, manage and mentor a team of short-term insurance brokers
• Conduct performance reviews, provide feedback and support professional growth
• Set performance targets, monitor progress and ensure compliance with industry standards
• Oversee commission structures and incentives to drive performance
• Identify and pursue new business opportunities to grow the portfolio
• Develop and implement sales strategies with brokers for client acquisition and retention
• Collaborate with marketing and internal teams to enhance market visibility
• Build and maintain strong, long-term client relationships
• Act as point of escalation for complex client queries and ensure timely resolution
• Stay updated on short-term insurance products, pricing, regulations and market trends
• Provide product training and sales support to brokers
• Liaise with insurers to secure competitive offerings and favourable terms
• Monitor portfolio performance, track financial metrics and report to senior management
• Represent TWK Agri at industry events and networking opportunities
• Oversee risk assessment and mitigation processes within the portfolio

Qualifications and Skills

• Bachelors degree in business, marketing, risk management or insurance (advantageous)
• RE5, RE1, FAIS credits
• NQF 4/5 in Insurance
• Minimum 5 years experience in the short-term insurance industry
• At least 3 years managerial experience in broker management
• Strong leadership, business development and client relationship skills
• Comprehensive knowledge of short-term insurance products and regulations
• Proficiency in MS Office Suite
• Bilingual (Afrikaans & English)
• Excellent leadership and mentoring ability
• Strong business development and negotiation skills
• Analytical, resilient and adaptable with high attention to detail
• Team player with excellent communication and problem-solving skills
• Valid drivers licence (Code 08)
• Willing to travel

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.
*The company can expire job adverts at any time at their own discretion.
**TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.

Skills Required