Job Description

Job Summary:
To provide education on client products and services; driving brand awareness and Lead capture through 1 on 1 SME consumer engagements and well as planned activations on across the informal / general trade sector.
Key Responsibilities and Deliverables:

• Engaging and generating leads with SME owners and Managers
• Identify activation opportunities whilst in field
• Effective implementation of promotions
• Implement promotions according to client requirements
• Manage giveaways and branded items on the Gig Rig/ activation
• Complete reports timeously / accurately
• Utilization of handheld devices for reporting on customer interaction, feedback, insight and learnings
• Communicate execution / exceptions to relevant parties and gather feedback
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
• Self-growth and continuously develop product knowledge and market trends insights
• Support field force with data collection and execution

Key Competencies

• Organizational commitment
• Teamwork and collaboration
• Relationship building
• Agility
• Performance and results driven
• Continuous growth & improvement
• Resilience & stress management
• Service Excellence
• Analysis & problem solving
• Sales orientation
• Quality and detail excellence
• Communication

Reporting Structure:

• Reports to: Area Manager / Supervisor

Minimum Qualifications:

• Grade 12

Minimum Experience:

• 1 Year retail and sales experience
• 1 Year Promotional experience

Minimum Requirements

• Tech Savvy
• Smart-phone

Knowledge, Skills & Abilities:

• Must have a well-groomed and professional appearance
• Excellent verbal communication skills
• Competent linguistic skills
• Strong customer service and interpersonal skills
• In depth knowledge of relevant promotional product/category
• Negotiation and selling skills, advantageous to have cross-selling skills
• Plan and prioritise, demonstrating abilities to manage competing demand
• Persuasion skills to persuade customers to purchase products or use services
• Create an amazing experience for all Shoppers/Customers with exemplary custom service

Skills Required