Job Description

Job Summary:

To provide education on client products and services; driving brand awareness and Lead capture through 1 on 1 SME consumer engagements and well as planned activations on across the informal / general trade sector.

Key Responsibilities and Deliverables:

Engaging and generating leads with SME owners and Managers Identify activation opportunities whilst in field Effective implementation of promotions Implement promotions according to client requirements Manage giveaways and branded items on the Gig Rig/ activation Complete reports timeously / accurately Utilization of handheld devices for reporting on customer interaction, feedback, insight and learnings Communicate execution / exceptions to relevant parties and gather feedback Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained Demonstrate consistent application of internal procedures Plan and prioritise, demonstrating abilities to manage competing demands Demonstrate abilities to anticipate and manage change Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs Self-growth and continuously develop product knowledge and market trends insights Support field force with data collection and execution

Key Competencies

Organizational commitment Teamwork and collaboration Relationship building Agility Performance and results driven Continuous growth & improvement Resilience & stress management Service Excellence Analysis & problem solving Sales orientation Quality and detail excellence Communication

Reporting Structure:

Reports to: Area Manager / Supervisor

Minimum Qualifications:

Grade 12

Minimum Experience:

1 Year retail and sales experience 1 Year Promotional experience

Minimum Requirements

Tech Savvy Smart-phone

Knowledge, Skills & Abilities:

Must have a well-groomed and professional appearance Excellent verbal communication skills Competent linguistic skills Strong customer service and interpersonal skills In depth knowledge of relevant promotional product/category Negotiation and selling skills, advantageous to have cross-selling skills Plan and prioritise, demonstrating abilities to manage competing demand Persuasion skills to persuade customers to purchase products or use services * Create an amazing experience for all Shoppers/Customers with exemplary custom service