Job Description

The Branch Manager is accountable for the achievement of all branch targets by effectively managing resources and assets Ensuring the adequate protection of such resources (including its people, systems, data/information bases, and customer goodwill) are adequately protected, and ensuring highest level of customer satisfaction at the Case IH Retail branch. Key Responsibilities Overall responsibility and accountability for the management and productivity of the Case IH retail branch Achieve set targets for whole goods- and parts sales; actively contribute to ensure effective sales, marketing and new business development Grow market share of the branch Manage and oversee customer satisfaction process Manage and oversee the marketing activities of the branch; customer demonstrations, sponsorships, events etc. Manage and oversee the achievement of workshop financial- and operational targets Manage and achieve financial and administrative efficiencies Ensure effective Human Capital management manage staff compliment of 25 employees Ensure effective Asset (Capex) management Manage the budget and expenses of the branch Oversee the management of branch debtors, creditors, cash sales (parts & workshop) and banking activities Oversee stock planning and management together with sales team and parts manager Manage the outcomes of regular internal audits Various reports required by senior management (preferable in Agriculture mechanisation industry)
Min 5 years experience in; People management Parts sales management (preferable in Agriculture industry) Sales skills and sales management (preferable in Agriculture mechanisation industry) Relevant Industry Workshop and after-market service management experience Experience in interactions and exposure in engaging with authority on senior levels Experience in B2C (Business to Consumer) sales and after-sales service Firm knowledge of Excel, MS Word and PowerPoint Knowledge and experience on SAP Knowledge and experience on other internal systems / business porta

Skills Required