Job Description

About the Opportunity
A well-established national road freight and logistics company is seeking an experienced and results-driven Branch Manager to lead and manage its Cape Town operations.
This is a senior operational leadership role suited to a candidate with strong road freight experience, proven people-management capability, and a hands-on approach to operational excellence, compliance, and client service.
Key Responsibilities
1. Operational Management
Oversee day-to-day branch operations to ensure efficient, cost-effective, and on-time service delivery
Plan, coordinate, and optimise the use of vehicles, staff, and operational resources
Implement and enforce health, safety, and operational procedures to ensure compliance and minimise risk
2. Team Leadership & People Management
Lead, motivate, train, and develop a high-performing branch team
Create a positive, accountable, and performance-driven work culture
Conduct performance reviews and manage discipline, coaching, and development
3. Client & Stakeholder Management
Maintain strong relationships with existing clients and ensure high service levels
Resolve client queries, escalations, and operational issues effectively
Identify opportunities for operational improvement and business growth in collaboration with sales teams
4. Financial & Performance Management
Manage and control branch budgets and operational costs
Monitor branch performance against operational and financial targets
Work closely with finance to ensure accurate billing, reporting, and cost control
5. Compliance, Risk & Quality Assurance
Ensure compliance with company policies, transport regulations, and industry standards
Implement and monitor quality control and operational audit processes
Continuously assess and improve branch efficiency and service delivery
Minimum Requirements
Grade 12 / Matric (non-negotiable)
Diploma or Degree in Business Management, Logistics, Transport, or related field (advantageous)
Minimum 5 years' experience in road freight / logistics, with at least 5 years in a management or leadership role
Strong operational, people-management, and decision-making skills
Solid understanding of transport legislation, fleet operations, and logistics best practices
Excellent communication, planning, and problem-solving abilities
Proficient in Microsoft Office
Remuneration & Benefits
Market-related remuneration package
Benefits may include:
Medical Aid subsidy
Provident Fund
Death & Disability Cover
How to Apply
Applications must be submitted online.
If you do not receive feedback within 14 days, please consider your application unsuccessful.

Skills Required