Achievement of set CSM for service and parts.
Achieve efficient operation, establish & meet objectives on workshop operating policies & standards.
Implement MAN standards and procedures in all departments.
Overall responsibility for performance of the Branch (workshop & parts) & specified On-Site workshop.
Achievement of the agreed workshop sale of hours and profit margins.
Operating policies and standards.
Achieve an ongoing increase in new customers and the retention thereof.
Achievement of agreed productivity and efficiency.
Control the branch's budget including personnel costs and overheads.
Responsible for managing the company's assets.
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