Job Description

PURPOSE OF THE JOB To provide functional and process expertise for the Business System solutions through strategizing, planning, design, building, implementation, continuous improvement, support, and training for the relevant Business System functional areas:

• SAP Planned maintenance and any related 3rd party software

BALANCED SCORECARD PILLARS, ROLES AND RESPONSIBILITIES: SAFETY, HEALTH, ENVIRONMENT AND QUALITY

• Identify and assess level of issue based risk exposures in area of responsibility by considering exposures to business, financial, legal issues, people, equipment, material, environment, processes, etc.
• Consider the level of risk, apply mitigation and implement control measures for residual risk (set objectives, minimum requirements, etc.)
• Manage SHEQ compliance within the Process through effective use of the Toolbox
• Utilise the Integrated Management System (IMS) to initiate, investigate and report SHEQ status

CUSTOMERS

• Ensure Customer Satisfaction

BUSINESS PROCESSES Policies and Procedures

• Develop, update, and implement Policies, Procedures, Standards, Protocols, Work Instructions, Codes of Practice, etc. for standardisation across Business Units in accordance with ISO 9000 standards

General Solutions Architecture:

• Establish, maintain, and support a standard process solution throughout the Group, taking into consideration the specific requirements and dynamics of each Business Unit in the Group.
• Identify or clarify Business Unit specific requirements and constraints, governance decisions and policy into systems solutions and enable the development, maintenance, and continuous improvement of the solution. Test changes such as: Facilitate Business Unit input into each of the Business Solutions processes and cycles through the phases of Planning, Design, Improvement, Implementation, Support and Continuous Improvement.
• Maintain and improve the latest Business System solution design and documentation to deliver an excellent level of functionality as well as complying with business standards and good governance.
• Maintain all processes into an enterprise business process mapping tool or model and continually synchronise between systems and all levels of business processes (Macro Processes, Processes, Sub-processes, tasks, activities, and FADxe2x80x99s) .
• Identify and justify site-specific variations including reports, developments, interfaces etc.
• Manage and execute testing of changes such as: WOxe2x80x99s, LCPxe2x80x99s, Hot Packs, Upgrades, etc.

Governance:

• Ensure compliance with Governance Frameworks, Change Control, Risk Assessments, and Internal Procedures

Operations:

• Manage and maintain SAP specific data for all Samancor Chrome Business Units regarding the relevant process
• Address queries regarding the relevant process.
• Troubleshoot and resolve problems with the execution of individual transactions for daily business process and communicate to other Business Units
• Monitor and maintain the process and make recommendations for improvements
• Coach and train users on process functionality
• Analytics of system and processes, utilizing i.e., PowerBI

Routine Tasks:

• Provide training where required to all Planned Maintenance employees.
• Regular System Audits at the BUxe2x80x99s
• Alignment of master data and processes across Business Units

GROWTH

• Manage Continuous Improvement through Operational Excellence
• Drive process improvement initiatives to further enhance best practice use of the system at Group and Business Unit level, communications, common business processes, data integrity and related integration for other solutions.
• Research and develop new Business System functionality and solutions and continually assesses the usability and value-add for Samancor Chrome.
• Build a centre of Excellence network.

BEHAVIOURAL COMPETENCIES:

• Safety Leadership
• Innovation
• Planning, Organising & Control
• Results Orientation
• Problem Solving & Decision Making
• Relating & Networking
• Change Leadership
• Business Acumen

WORKPLACE COMPETENCIES: Skills:

• Microsoft Programs
• Samancor Chrome Systems (IMS, EBMS, Chromedoc, SAP, Coupa, MES)
• Analysis of Data utilising software i.e. PowerBi

Knowledge:

• Demonstrate an understanding of advance knowledge of SAP Panned maintenance system and configuration.
• Demonstrate an understanding of general SAP and related 3rd party solutions and modules

Minimum qualifications:

• Degree or National Diploma Information Technology / Business Management / Project Management (Maintenance related)
• 4 years relevance experience of which 3-year SAP PM System support experience

Additional qualifications:

• SAP Certification (advantageous)
• Analytic software, i.e., PowerBI
• SAP HANA experience (advantageous)

Closing date: 14 November 2023