To oversee the hospital's billings process and ensure products and services received by patients aligns with the Rand Value of the final bill. The incumbent performs detailed and accurate audits of patient files, comparing the products and services received with the itemized bill in the context of the Company's billing requirements and contractual arrangements with Medical Schemes.
Minimum Qualifications and experience:
Nursing Diploma
2-3 years' experience in Billings environment
Advanced Computer Literacy
SAP will be an advantage.
Minimum Duties:
Print pro-forma invoices on allocated patient files
Access SAP reports daily, such as:
Billing status report
Released for final billing
Discharged not released
Review and analyse reports as a management tool, in order to identify negative trends and implement corrective action
Escalate trends and deviations to relevant Departments and follow up to ensure corrective action has been implemented
Conduct sample audits on patient files to assess accuracy and general quality of the work completed by the billings team; identify trends and deviations and implement corrective action
Audit patient files as per Company requirements (and standards) and in accordance with the Company
contracts with Medical Schemes: Verifying patient personal information, Medical Scheme details, admission and discharge date and time
Verification of medication used
Verifying medication prescribed, administered and returned to the Pharmacy
Verifying surgical movement (where applicable), including gases and equipment used, theatre minutes
Verifying LOS updates from Medical Schemes to ensure days allocated by Medical Schemes reconcile to actual LOS
Verifying that the treatment category on SAP system reconciles with treatment category on patient file
Document corrections to patient files and escalate to appropriate individuals as required / distribute to the relevant departments
Verify corrects completed by Departments and accurately check the final bill on the system
Perform End of Case (EOC) on the approved system
Ensure the accurate maintenance of supplier invoices
* Specific to private patients (including COID and RAF patients), final bill invoices on the SAP system as "paper" claim and forward patient files to the Collections Department for further management
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