SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance, and sustainability.
Primary Responsibilities
The Billing Specialist will be responsible for invoicing according to the standard policies and best practices, ensuring SGS customer and contract requirements are adhered to at all times.
Specific Responsibilities
Compiles, computes and records billing, statistical data, and other numerical data for billing purposes.
Ensure all sales orders are opened in a timely manner.
Complies with Internal Control System throughout the billing process.
Assist, coordinate and cooperate with business to ensure the quality and timing of invoicing.
Operate 3rd Party customer web portals.
Receive, analyze and issue credit note request in line with the approval process.
Sending, archiving and following up of invoices.
Monitor open sales orders daily.
Perform daily duties as outlined by the Billing Manager.
Assist in month end closing and internal/ external audit requirements, providing all required documentation.
Make continuous improvement and innovation through investigation and recommendations to designated supervisor.
Ad hoc assignments.
Adhere to all quality and safety requirements of the SGS management system.
Perform any other reasonable tasks as assigned by direct line manager.
Qualifications
Education
Matric (Grade 12)
Diploma or Degree in Accounting / Financial Management will be an advantage
Proficient (Advanced) in working with MS Office applications (Excel, Word, PowerPoint) - required
Experience
Minimum of 3 years' experience in Finance / Accounting - required
Experience in billing in multiple entities and currencies - required
Experience in billing in multiple business units with multiple profit centers and pricelists - required
Experience in large volume processing - required
Knowledge of in-country and international invoicing requirements - required
Excellent interpersonal skills and the ability to work with a variety of personalities
Ability to consistently meet deadlines
Ability to multi-task and handle several issues simultaneously
Ability to maintain a positive and professional attitude when dealing with escalated issues
Additional Information
Required Skills
Local language level B2, fluent in finance terminology (required or nice to have depending on the country)
English with minimal good reading and speaking skills (B1), business English - required
Good written and verbal communication skills - required
Ability to adapt quickly and demonstrate flexibility - required
Able to work independently - required
Strong team player and work ethic - required
Customer service oriented - required
Decision-making, problem-solving and analytical skills - required
Ability to deal sensitively with confidential material - required
Good analytical and problem-solving skills - required
Positive and learning attitude - required
Focus on achieving results, continues improvement and innovation - required
Outstanding attention to detail
Work must be done systematically and with the highest level of accuracy.
Organizational and record-keeping skills
* Customer focus and service orientation
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