Job Description

Are you passionate about coffee and creating memorable customer experiences? We're looking for a skilled and enthusiastic Barista to join our team in Sandton! In this dynamic role, you'll be the face of our mobile coffee bar at Tsebo beverage events, delivering top-notch service, managing stock efficiently, and fostering a warm, welcoming atmosphere for every guest.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. to find out more about who we are in a nutshell.
Duties & Responsibilities
Coffee Preparation & Service

• Craft a variety of coffees tailored to customer preferences and prepared according to company recipes.
• Ensure consistency in taste and presentation of all coffee beverages.
• Experiment with new coffee recipes and seasonal offerings to enhance the menu.

Customer Experience

• Greet customers warmly and create a friendly, welcoming atmosphere.
• Take accurate orders and provide information about the menu, including ingredients and potential allergens.
• Offer personalized recommendations based on customer preferences and feedback.
• Handle customer inquiries and resolve any issues related to orders or payments.

Point of Sale & Cash Handling

• Process payments efficiently, including cash, credit card, and mobile transactions.
• Maintain accurate cash register balances and report discrepancies to management.

Cleanliness & Hygiene

• Regularly clean and sanitize the work area, including counters, machines, and seating areas.
• Follow health and safety guidelines to ensure a hygienic environment.
• Dispose of waste properly and manage recycling efforts.
• Adhere to all food safety and sanitation regulations.

Inventory & Stock Management

• Monitor inventory levels and restock supplies as needed.
• Ensure all ingredients are fresh and stored correctly.
• Place orders for new stock and manage deliveries.

Equipment Maintenance

• Perform routine checks and maintenance on brewing equipment to ensure optimal performance.
• Troubleshoot and report any equipment issues to management.
• Keep equipment clean and in good working order.

Mobile Coffee Bar Operations

• Set up, operate, and manage the mobile coffee bar at Tsebo beverage events.
• Drive the mobile bar vehicle to events as and when required (valid driver's license essential).
• Transport equipment and supplies to various event locations.
• Ensure smooth service delivery during events, maintaining high standards of quality and customer engagement.
• Coordinate with event staff and clients to meet specific service needs.

Training & Compliance

• Stay updated on company policies and procedures.
• Participate in regular training sessions to maintain high standards of service and compliance.

Skills and Competencies

• Strong coffee-making skills and knowledge of brewing techniques
• Excellent customer service and communication
• Attention to detail and cleanliness
• Ability to work independently and manage time well
• Comfortable using POS systems and handling payments
• Valid driver's license and ability to drive the mobile coffee bar vehicle
• Flexible and willing to travel for events
• Team player with a positive attitude

Qualifications

• Matric
• 3-5 years of experience as a barista
• Valid driver's license (essential for mobile coffee bar operations)