Job Description

Job Summary Responsibilities:

• Ensure parts stock availability for dealer network through movement category analysis
• Reduce warehouse ageing stock effectively
• Investigate and resolve dealer parts supply discrepancy claims
• Obtain and provide accurate parts ETA information to dealers
• Maintain strong relationships with dealer networks
• Support dealers to generate parts sales revenue
• Attend management meetings regularly
• Implement strategies to reduce VOR back orders and meet CSI targets
• Provide professional support to dealers for market understanding and business/marketing plan development
• Adapt flexibly to evolving business needs
• Exhibit strong analysis and problem-solving skills
• Communicate clear and consistent instructions
• Demonstrate excellent people management skills
• Act as a self-starter with excellent follow-through on queries and tasks
• Operate effectively under pressure with great attention to detail
• Provide proactive leadership with sound judgment in decision-making

Minimum Qualifications and Experience:

• Supply Chain Diploma
• Minimum 5 years' experience in automotive industry at dealership or OEM level
• Exposure to senior dealership personnel including Dealer Principals (DPs) and Franchise Executives
• Proven expertise in Parts Inventory Control and ETA management
• Understanding of automotive industry segments and parts operations
• Familiarity with OEM or Dealer DMS/WMS systems
• Strong people management and teamwork skills
• Self-management and strong organizational skills
• Proficient in Microsoft Excel, Word, PowerPoint, and MS Office suite
• Willingness to work after hours and weekends when required for functions or events
• Motor Industry experience essential!

Technical Competencies:

• In-depth parts knowledge including part number movement, forecasting, and ageing stock analysis
• Computer literacy with good communication capabilities
• Skilled in predictive modelling and new model parts ordering strategies

Behavioural Competencies:

• Analytical skills with ability to assess scenarios and solve problems
• Strong negotiation, attention to detail, communication, and project management skills
• Flexible working hours and emotional resilience in demanding environments

Key Performance Indicators (KPIs):
Administration:
Update back-order lines report - Monthly
Update dealer discrepancies report - Monthly
Update outstanding/incomplete ETA info - Monthly
Sales:
Achieve parts back-order line targets (VOR and normal stock) - Monthly
Achieve parts ETA information targets - Monthly
Resolve dealer discrepancy claims - Monthly
Business Improvement:
Maintain - 400 back-order lines (combined VOR and normal) - Monthly
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.
Applications should be submitted no later than Friday 12 December 2025.
Select Motor Recruitment
Recruiter

Skills Required