Job Description

Duties include

• Open and maintain debtor accounts upon receipt of completed applications and reference checks
• Initiate and complete ITC checks; forward to legal for approval and allocate account numbers
• Communicate new account details to customers and relevant sales/service staff
• Monitor and ensure receipt of debtor payments, update payments on the system
• Accurately allocate deposits and bank transfers to correct debtor accounts
• Perform daily banking and allocate deposits appropriately
• Reconcile debtor accounts and ensure general ledger alignment monthly
• Prepare and send statements to customers according to agreed deadlines
• Follow up with customers on overdue rental payments.
• Process payments and update customer accounts on the system.
• Prepare and submit documentation for repossessions.
• Liaise with internal teams to coordinate vehicle recoveries.
• Handle customer queries related to rental agreements and arrears.
• Monitor overdue accounts; enforce credit terms and follow up in line with company policy
• Put accounts on hold when necessary; advise internal teams accordingly
• Process credit notes and refunds upon authorization
• Initiate legal processes for recovery of bad debts where required
• Ensure compliance with VAT legislation and internal credit policies
• Support customer satisfaction by building strong client relationships and delivering timely service

Requirements:

• Matric (Grade 12 / NQF Level 4)
• Financial qualification (Degree, Diploma, or Certificate) is advantageous
• Minimum of 3 years experience as a Debtors /Collections agent Dealer experience is advantageous
• Strong computer literacy (MS Office, Internet, Email)
• Proficient in CMS, IAL, Evolve, Sage, Pastel, SAP or similar Dealer Management Systems
• Understanding of motor industry legislation and dealership procedures
• Fluent in English and Afrikaans (an additional local language is a plus)
• Must have a clear criminal and verification record
• Working hours Monday to Friday, half day Saturday
• Preferably based in or near the East Rand

If your current experience and skillsets tick majority of the job specification boxes, then:
Apply directly now Send your CV to

Skills Required