Job Description

Job Summary

Duties:

• You will be working with our customers to define and deliver SOLIDWORKS solutions on time and within budget, whilst ensuring the maximum levels of Customer satisfaction.
• You will provide our customers the highest quality technical support on queries relating to SOLIDWORKS and SOLIDWORKS PDM with its associated infrastructure, troubleshooting to find the optimal solution via the telephone, email or 'one to one' using collaborative Internet support services.
• You will actively contribute to the creation and delivery of on-line content such as Blogs, Technical Documents and Webcasts.
• You may also be asked to provide training, online, at our premises or on site. Training the customers on the use of SOLIDWORKS and related products.
• Any additional duties / tasks as required by your support manager.

Minimum Requirements:

Formal Education & Certification

• You will possess a higher-level qualification, Eng, NDip, or be able to demonstrate suitable previous experience, in Mechanical Engineering or another relevant technical field
• MCSE: Data Management and Analytics certificate (not mandatory but beneficial)
• MCSA: SQL Server 2016 database development certificate (not mandatory but beneficial)

Knowledge & Experience

• Experience in CAD, preferably SOLIDWORKS but not limited to
• 2 Years relevant working experience
• Basic PC Hardware Concepts, Technology, and Installation
• Basic PC Troubleshooting
• Strong problem solving and analytical skills
• Experience in SOLIDWORKS (not mandatory but beneficial)
• Customer services (not mandatory but beneficial)

Personal Attributes

• You will possess excellent communication skills, verbal and written and be a good listener
• Capable of working independently and in a team

People Dimension

15 Soveriegn drive, Irene. Route 21

2-10

Recruiter

About

PEOPLE DIMENSION believes that every successful Brand is shaped by Great People who deliver on the promise they make. PEOPLE DIMENSION is a Recruitment agency committed to seek greatness in the South African job market. Skills attraction is our passion and building trusted partnerships with both our clients and applicants our priority. PEOPLE DIMENSION prides us on providing a personalized and delivery-focused recruitment function across all industries. Our Services include both permanent and contract placements, in the following specialist areas; xefx82xb7 Information Technology xefx82xb7 Engineering xefx82xb7 Finance xefx82xb7 Office Support xefx82xb7 Insurance xefx82xb7 Marketing & Sales A clear understanding of our clients' business and corporate culture is the starting point of every successful placement we make. Our extensive industry knowledge and more than 11 year presence within the recruitment industry, enables us to find and introduce South Africa's top talent to our clients. We also believe in continuous follow up on the progress of the candidate we have placed as well as the level of both our client's and candidate's satisfaction with our service. PEOPLE DIMENSION adheres to the APSO Constitution and Code of Ethics and is therefore very serious in complying with the requirements of South Africa's Labour legislation. We are also a Level 4 BEE Contributor. Integrity and Service excellence is our promise to you. We invite you to choose PEOPLE DIMENSION as your recruitment partner.

OR

Job Mail