Job Description

Delaire Graff Lodges & Spa is looking for a reliable Assistant Spa Manager who will support the Spa Manager and ensure the smooth running of the treatment department, offering guests ultimate customer service.

Main responsibilities:

• To assist in ensuring the effective professional management of the daily operation of the Spa Department.
• To manage good staff/colleaguesxe2x80x99 relationships within the department.
• To assist with training and development
• To carry out department inspections and report findings to the Spa Manager
• Ensure the treatment desk is covered at all times
• Distribute workload evenly
• Ensure high standards of presentation and cleanliness are maintained at all times within the department.
• Attend to all complaints
• Ensure staff are wearing protective clothing where necessary
• Stock control and orders: consumables
• Daily room checks
• Rostering of Spa Therapist
• Cashing up duties
• Understanding of Schedule booking system
• Updating checklists according to operations
• Process and pack online orders and co-ordinate couriers
• Updating online stock
• Process and pack in-house orders placed for Capri

• 2 - 3 yearsxe2x80x99 experience as a Senior Beauty Therapist essential.
• Experience in a managerial role and people management is essential
• Computer literate with competence in Microsoft Office
• Relevant qualification in aesthetics ie. Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP;
• Passionate about healing & wellness;
• Fluent in English;
• Well groomed;
• Excellent interpersonal & communication skills.
• Knowledge of all treatment procedures and products

Delaire (Pty) Ltd.