Job Description

Requirements:

• Degree in Sales and Marketing or relevant alternative.
• Fluent in English.
• At least 5 years previous experience working in Sales and Marketing, preferably in the luxury 5-star hospitality / hotel industry.
• Preferably based in Cape Town or Johannesburg.
• Experience doing sales calls and presentations to DMCs and Tour Operators in South Africa.
• International sales experience.
• Advanced level of experience with MS office specifically Excel and Outlook.
• Good knowledge of the best practices and procedures in customer service for hospitality management and hotel operations.
• High level of responsibility and accountability.
• Strong management, communication, and organizational skills.
• High level of detail orientated focus and skill level.
• Problem solving skills.
• Excellent communication skills.
• Experience with creative software an advantage.
• Regional and International travel will be expected.

Responsibilities, but not limited to:

• Attend Trade shows and Sales events to showcase the properties to the market.
• Assist in servicing the tour operators and travel trade partners in key feeder markets overseas.
• Responsible for servicing the local travel trade, including inbound tour operators and destination management companies (DMCs).
• International Sales trips.
• Maintain contact with overseas representation, monitor output and collaborate on any opportunities or sales trips.
• Assist with preparation of the annual expense budget and control expenses to meet budget.
• Collaborate on strategic planning to establish sales goals, develop sales materials, brand tradeshow presence and promotions to increase sales.
• Collaborate with tour planners, operators, travel agents, travel writers, sports planners, wholesalers, golf markets and others to generate possible partnerships.
• Assist with the implementation of Sales and marketing plans as needed.
• Ensure Sales Activity/Occupancy reports are accurately produced within the specific time frame.
• Assist with annual rates distribution and contracting; ensure that all 3rd party distributors are correctly contracted with the correct commission structures.
• Together with the Sales and Marketing Manager and Revenue Manager, develop a variety of packages for local and international distribution to the travel trade and for direct sales distribution.
• Establish and manage the properties trade data base.
• Maximise joint marketing opportunities with travel trade partners both local and internationally, including tour operators, airlines, and South African Tourism.
• Aggressively pursue sales leads and prospects for travel trade sales.
• Attend industry meetings, presentations, and sales calls to promote the company as a destination.
• Organize familiarization tours and conduct promotional visits to potential clients/ agents.
• Assist in communicating property updates to all trade relations.
• Assist in negotiating brochure inclusion, participation fees and barters.
• Monthly Newsletter.
• Assist with website management.
• Assist with Digital Marketing Strategy.
• Liasing and co-ordinating with external companies e.g.: Digital partner and PR Agency.
• Assist with image bank management.

Kindly be advised that should you not receive a response within Two Weeks of applying, please consider your application unsuccessful.

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