Job Description

KINDLY TAKE NOTE: Applications may only be submitted online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll - Applications submitted through any other platform will not be considered.
The system allows a maximum of eight attachments. To avoid upload issues, we recommend merging some or all documents into fewer files before submitting.
INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!
To ensure your application is complete, you must submit ALL documents listed under the inherent requirements, as well as the following standard documentation:

• A detailed Curriculum Vitae.
• Copies of your qualifications, or official proof of qualifications obtained (If you hold foreign qualifications, please include SAQA accreditation).
• A copy of your identity document (South African ID or passport for foreign nationals).
• Confirmation of employment in the form of a letter, appointment contract, service certificate, or recent payslip from your current or most recent employer (applicable to external applicants only).

Duties and responsibilities:

• Perform reception duties.
• Perform call centre duties.
• Attend to incoming emails.
• Provide financial information in person, telephonically and by email.
• Record, capture and respond to enquiries from students, staff, parents, guardians and sponsors.
• Document and maintain enquiries regarding financial transactions.
• Submit supporting documents for scanning.
• Capture data on PeopleSoft, including bursary letters, payment arrangements, and provisional registration applications.
• Monitor, review and verify financial agreements uploaded by potential minor first-time entering students.
• Generate requisitions and follow through to purchase order.
• Log maintenance requests and follow up to ensure resolution.
• Procure stationery and other consumables/equipment for the division.
• Book travel and transportation.
• Organise meeting rooms.
• Report equipment deficiencies.
• Generate invoices on the billing system.
• Adhere to POPIA by securing and protecting personal, confidential and sensitive information.
• Perform general filing.
• Generate study fee quotations and handle quotation enquiries.
• Generate and email tuition fee statements.
• Keep minutes of staff meetings.
• Summarise telephone reports for Student Finance.
• Call students as per request.

Inherent requirements:

• Grade 12 or national vocational certificate on NQF Level 4 with Mathematics and/or Accounting as subject/s.

Recommendations:

• One (1) year's relevant working experience relating to the duties and responsibilities.
• Knowledge of administrative and clerical procedures and systems.
• Knowledge of general accounting.
• Knowledge of calculations and mathematics to solve mathematical equations.
• Knowledge of applications and programs to conduct work (MS Office and PeopleSoft)
• Knowledge of business - understanding the functional area and how it impacts.
• Thoroughly understanding operations such as managing files and records.
• Knowledge of problem solving to develop/evaluate options and implement solutions.
• Knowledge of communication to convey/receive messages (verbal/written).
• Ability to identify, measure, analyse, interpret and communicate information.

Competencies
Required competencies

• Results Orientated:

- The ability to be reliable, responsible, dependable and to fulfil obligations.
- The ability to maintain composure and self-control

• Strategic Thinking:

- The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.
- The ability to carefully analyse information and use logic to address issues and problems at work.

• Business Acumen:

- The ability to adhere to rules and strictly follow work regulations.
- Proficient in using MS Office.

• Leading:

- The ability to maintain high levels of personal motivation, energy and enthusiasm.
- The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.

• Building Coalitions:

- The ability to be sensitive and understanding to the needs and feelings of others.
- The ability to interact with others and establish personal connections with people.
Assumption of duties:
As soon as possible
Closing date:
10 July 2025
Salary:
The annual remuneration package, including benefits is R 231 699,90 -R 388 426,59 per annum, depending on the budget available for the position, relevant work experience and qualifications.
Fringe benefits:
(Subject to specific conditions): pension scheme, medical aid scheme, group life insurance, housing allowance, leave and sick leave, service bonus and study benefits.
Enquiries:
For enquiries, please feel free to contact 051 401 2979 or email or . Additionally, kindly contact 051 401 9831 / 9848 / 9329 for assistance.
General:
The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Preference will be given to candidates from the under-represented designated groups including candidates with disabilities. Our Employment Equity Plan is available at:
The University processes personal information in line with its obligations under the Protection of Personal Information Act (POPIA) and any personal information provided to the University will be treated as confidential and processed in accordance with the rights provided to data subjects under POPIA.
The University reserves the right not to fill the post. The UFS will only consider applications of candidates who meet all the inherent requirements of the position. Applications that are incomplete will not be considered. Communication will be limited to shortlisted candidates only. Should you not be contacted within six weeks of the closing date for applications, you may assume that your application was unsuccessful.