Job Description

Job purpose:
To oversee compliance with SOPs and safety protocols to ensure effective internal stock management and accurate, timely despatch to customers.
TECHNICAL PRE-REQUISITE:
End-to-end supply chain knowledge with relevant logistics and commercial knowledge in an operations / warehousing and logistics environment
Understanding of the upstream and downstream aspects of business processes from a customer and supplier perspective
ERP knowledge (SAP preferred)
Insight into relevant legislation, regulations and compliance requirements, including ISO 140001, SARS, Clearing and Forwarding (rebate stores), LRA and Employee and Industrial Relations knowledge
Vigilance and risk awareness (safety, environment and quality)
Safety, first aid and firefighting knowledge
Basic business and financial acumen
Sound knowledge of the full MS Office suite with intermediate Excel
CHANGING KNOWLEDGE REQUIREMENTS:
Managing engineering changes (e.g. in tracking invoice numbers on communication from Sales)
Customer service requirements (e.g. order fluctuations and shift work)
Changes to internal and external regulations, standards and compliance and reporting requirements
Evolving technology and business changes (e.g. automation)
Organisational growth goals and changes to organisational strategy and structure
Industry benchmarks and best practices in all areas relevant to the role
MINIMUM QUALIFICATION
Relevant diploma, e.g. in Operations / Supply Chain management
EXPERIENCE
5 years' relevant experience in Operations / Warehousing and Logistics, including a minimum of 3 years' supervisory experience
MEASURABLE OUTPUTS:
Customer satisfaction and stakeholder engagement
Compliance with operational SOPs
Accurate, cost-effective inventory management
Leadership and people management
Safety and risk management
Participation in growth and continuous improvement activities

Skills Required