Assistant Manager Operations Telecommunications
Cape Town, WC, ZA, South Africa
Job Description
We are looking for experienced TL's to join our team based in Claremont.
This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and projects, with the objective of generating revenue and the retention of business, through continuous improvement.
Ensure best use of systems and technology to deliver effectively and efficiently.
Growth and development of team through coaching, regular review of performance, recognition and motivation.
Qualifications
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Essential
A Matric/Grade 12 Certificate
Experience Required
2 year experience as a call center team leader Telecoms experience preferred
Additional Information
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The call centre currently operates between 8am and 6pm 7 days a week.
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Job Detail
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Job IdJD1473833
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned