Assistant General Manager - Prestigious International Hospitality Group – Cape Town Job in HOSPITALITY JOBS AFRICA

Assistant General Manager Prestigious International Hospitality Group – Cape Town

Cape Town, WC, ZA, South Africa

https://www.mncjobs.co.za/company/hospitality-jobs-africa

Job Description

Support the General Manager in overseeing daily operations across all departments

Manage facility operations, including maintenance, equipment upkeep, and service readiness

Oversee health, safety, and hygiene management, ensuring full compliance with industry and legal standards

Monitor stock control, purchasing, and cost management using MarketMan

Manage POS operations, reporting, and data integrity using Lightspeed

Lead, train, and motivate management and operational teams

Assist with budgeting, forecasting, and cost-control initiatives

Handle escalated guest concerns and ensure effective service recovery

Implement and maintain SOPs, operational systems, and service standards

Support performance management, rostering, and staff development

Proven experience in an Assistant General Manager, Operations Manager, or senior management role within hospitality

Strong working knowledge of Facility Management

Hands-on experience with Lightspeed POS

Proven experience using MarketMan for stock control and procurement

Solid understanding of Hygiene Management, food safety, and compliance standards

Strong leadership, organisational, and people-management skills

Financial acumen with experience in cost control, budgeting, and reporting

Ability to thrive in a fast-paced, high-volume hospitality environment

Excellent communication skills and a hands-on, solution-driven approach

Between 5 - 7 Years