Job Description

Job Summary
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An exclusive 5-star luxury hotel in Cape Town is seeking an experienced and guest-focused
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Assistant Food & Beverage Manager
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to support the leadership and day-to-day operations of the hotel's dining outlets. This role requires a hands-on, service-driven professional who thrives in a refined environment and can ensure that guests receive exceptional culinary and beverage experiences while upholding world-class service standards.
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Key Responsibilities
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Assist the Food & Beverage Manager with daily operations across all F&B outlets, including restaurants, bars, and in-room dining
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Lead, train, and motivate a team to deliver consistently high levels of service aligned with 5-star standards
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Oversee stock control, cost management, and supplier relationships to maximise operational efficiency
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Maintain strict compliance with health, safety, and hygiene regulations
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Manage guest feedback, resolve service challenges, and ensure personalised, memorable dining experiences
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Support menu development, wine pairing initiatives, and promotional activations in collaboration with the culinary team
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Monitor operational budgets and assist in achieving revenue and profit targets
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Skills & Requirements
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Minimum 3-5 years' experience in a leadership role within a 4- or 5-star hospitality environment
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Strong knowledge of food, wine, and beverage trends, with WSET or similar certification advantageous
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Proficiency in property management and POS systems (Opera PMS, Micros, or similar)
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Exceptional leadership, training, and team development skills
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Excellent interpersonal and communication abilities
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A guest-first approach with meticulous attention to detail and service delivery
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