Job Description

Additional Information

Job Number

25137415

Job Category

Food and Beverage & Culinary

Location

The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa, 8000

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Function

The successful candidate will be responsible to manage the day-to-day operational activities of the F&B Department, ensure the guest experience is exceeded and the adherence to operating procedures as well as to ensure the execution of strategies to enable business success whilst maintaining the quality and standards of the Westin Cape Town Hotel in accordance with Marriott International Policies and Procedures within a pressurized environment.

Required Experience & Qualifications

Relevant Hospitality Management Qualification Minimum of 3 years' experience in a similar position within a 5 star environment Professional Disposition Maintain a neat, clean and well-groomed appearance as per company standards Good leadership, communication and interpersonal skills. Knowledgeable of Industry Trends Project Management skills Strong planning and organizing skills to meet deadlines Effective communication, problem solving, decision making and conflict management skills Strong administration skills - payroll input, staff rostering, inventory control, ordering, training Effective planning, assigning and delegations of tasks to meet deadlines. Ability to work within a pressurized environment Ability to use Initiative and be proactive and self-driven Experience in IR management and disciplinary processes Ability to work without supervision and within a team Attention to detail pertaining to area of responsibility Extensive working knowledge in MS Office in all MS office applications e.g. Word, Excel, Outlook Proficiency in all MS office applications e.g. Word, Excel, Outlook Flexible working hours as well as weekends and public holidays as per operational requirements
Key Areas of Responsibility


Ensure that the highest standards of service in the F&B departments are maintained and developed at all times Responsible for the organizing, planning, directing and managing the cost effective operation of the F&B department Effectively co-ordinate and organise the operations of the F&B department Manage the day to day operational aspect of the F&B Department Keeping up to date with market and competitor trends Confident with Training, Recruitment and Disciplinary processes and practices Ensure compliance to workplace policies, rules, procedures and standards Review and implement new policies and procedures as and when required from time to time. To manage foresee and budget forecast of covers, revenue and payroll costs for all F&B outlets to ensure the most cost effective operations possible without sacrificing service and standards Assist in checking costings and monitoring Cost Control for the F&B Department Maximizing F&B Profitability in the outlets whilst maintaining high standards Provide support and guidance to all F&B departments to ensure efficiency throughout the outlets Achieve hygiene, health and safety standard requirements Interviewing, screening and hiring of new employees Appraising performance; recognition and discipline. Co-ordinate training programmes and skills enhancement initiatives for F&B staff in guest service, safety, hygiene, etc. Address and resolve both guest and staff concerns. Ordering and quality evaluation of all foods and related supplies and maintaining of appropriate inventory levels. Maintain a safe work environment by ensuring high standards of repair, hygiene and safety. Oversee all aspects of catered functions, as directed. Guest interaction regarding special events, dietary requests and other requirements


At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.

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