Job Description

About us:
Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.Who We're Looking For:The Bay Hotel, perfectly situated in the heart of Camps Bay with the breathtaking Twelve Apostles Mountain range as a backdrop and the Atlantic Ocean just steps away, is searching for an experienced Food & Beverage Manager to join our exceptional team. As the Food & Beverage Manager, you'll lead our F&B operations with a commitment to excellence that enhances every guest's experience. In this role, you'll oversee all aspects of food and beverage service, from crafting memorable dining experiences to managing staff performance and ensuring that our high standards of quality, presentation, and service are consistently met. Your day-to-day will involve working closely with our culinary and service teams, refining menus, managing budgets, and maintaining inventory to ensure smooth and profitable operations. You'll focus on enhancing guest satisfaction, implementing innovative service ideas, and upholding our brand's reputation for luxury and sophistication. With a passion for hospitality, attention to detail, and strong leadership skills, you'll be integral in creating extraordinary dining moments that guests will remember long after they leave. Join us at The Bay Hotel, where your expertise will shape exceptional culinary experiences in a world-class setting.MINIMUM REQUIREMENTS

• Grade 12 or Equivalent
• Accommodation Certificate/Hotel School diploma is advantageous.
• Minimum 2 years of previous experience in a similar position within a 4/5-star environment.
• Familiar with all duties and procedures in the F&B Department
• MS Office (Word, Excel and Email) is essential
• Sound Opera experience

Other:

• Reliable, responsible and dependable to fulfil obligations
• Admin Orientated
• Able to Manage and Control all systems and procedures Proactive
• Excellent management techniques
• Attention to detail
• Willingness to lead, take charge and offer direction
• Ability to multitask
• Show initiative by taking control of task
• Excellent communication skills
• Friendly and service orientated
• Tasks (include but not limited to):
• Ensure service levels are maintained and sustained
• Ensure quality and concepts are implemented and maintained
• Ensure stock control system is in place
• Operate and present according to the guidelines of the Food and Beverage Custodian
• Producing management reports as required
• Be familiar with guest staying at the hotel
• Upsell F&B, accommodation and tourism services
• Inform guests of current specials
• Schedule staff hours and assign duties for staff.
• Establish standards for personnel performance and customer service.
• Maintain dress code standards
• Conduct performance appraisals
• Implementation of the SOP's.
• Progressive discipline in conjunction with HR
• Ensure quality and concepts are implemented and maintained
• Ensure stock control system is in place
• Operate and present according to the guidelines of the Food and Beverage Custodian
• Producing management reports as required
• Be familiar with guest staying at the hotel
• Upsell F&B, accommodation and tourism services
• Inform guests of current specials
• Assist in scheduling staff hours and assign duties for staff.
• Establish standards for personnel performance and customer service.
• Maintain dress code standards
• Conduct performance appraisals
• Implementation of the SOP's.
• Progressive discipline in conjunction with HR

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to info@careercustodians.com**Please note that only successful candidates will be contacted. Should you not hear from us within 5 days - please consider your application unsuccessful**To browse all our vacancies, please log on to our website - www.careercustodians.com

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