Assist customers with the requests for orders, quotations, and lead times by fax, telephone, or email.
Three month contract.
Grade 12 or equivalent
Tertiary Qualification in office administration advantageous.
Advanced Computer Skills
Syspro advantageous
2 years related experience
Experience in a manufacturing environment with a quality brand is desirable.
Experience in a customer service environment.
Assist customers with enquiries, quotations and sales related queries either via fax, e-mail or telephone.
Loading of sales orders into Syspro.
Processing of sales invoices, invoicing of spares.
Expediting of spares for despatch to customers.
Lead time update and expediting back orders on behalf of customers.
Provide customers with feedback.
Assist with Cash sales.
Liaise with Buying and Manufacturing regarding spares.
Client enquiries and problem solving
Sales administration i.e. filing and all office related duties.
Invoicing of timesheets and service reports
Breakdown and call out cost recovery
Assist on the switchboard, as and when required
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