Job Description

KEY PERFORMANCE AREAS

1.Provide Support to Stakeholders

1.1.Support External Stakeholders regarding apprentice registrations;

1.2.Attend to walk-in clients and resolve queries;

1.3.Assist by giving stakeholders certificate that are ready.

2.Registration of Apprentice Agreements

2.1.Giving Chambers Contract Numbers for relevant learners for them to make payments to companies;

2.2.Receive, evaluate, and register apprentice agreements in line with requirements within 21 days of receiving

the agreements;

2.3.Compile a list of all registered learner agreements and update learner registration database;

2.4.Complete relevant sections of the apprentice agreements, issue registration numbers and submit for sign-off;

2.5.Open learner file, keep all approved documents and file alphabetically for easy access;

2.6.Send confirmation of registration to internal and external stakeholders.

3.Processing of Trade Test Applications

3.1.Trade Test applications are verified and submitted for approval;

3.2.Compile a list of all logbooks received for evaluation and submit to the Subject Matter Expect to evaluate;

3.3.Maintain an electronic copy of the approved trade test applications and update the learner file in the filling

room;

3.4.Send confirmation of approved trade test applications to internal and external stakeholders.

4.Processing of Trade Test Results

4.1.Trade Test Results are verified and submitted for approval;

4.2.Compile a list of all approved trade test results;

4.3.Maintain an electronic copy of the approved trade test results and update the learner file in the filling

room;

4.4.Send confirmation of approved trade test results to internal and external stakeholders.

5.Prepare Certification Pack for Submission to NAMB and QCTO

5.1.Make copies of documents required for certification (certification packs);

5.2.Prepare schedule of all learners who qualify for certification and submit with the certification packs to

NAMB;

5.3.Follow-up with NAMB on evaluation feedback as per submitted certification packs;

5.4.Communicate with internal and external stakeholders regarding updates on certificates and feedback from NAMB;

5.5.Monitor certification applications and reconcile received certificates versus submitted applications.

6.Reporting

6.1.Prepare and submit monthly report to the ETQA Manager;

6.2.Prepare, consolidate, and submit monthly report to NADSC as per requirements;

6.3.Prepare and submit evidence requested for validation on reported learners to NADSC.

7.Coordinate Apprentice Related Committee Meetings

7.1.Schedule meetings and make all arrangements for the meeting;

7.2.Take minutes for meetings and distribute within 7 days from the date of the meeting;

7.3.Process travel claims and meeting allowances for committee members where applicable.

8.Audit and Risk

8.1.Prepare for Internal and External audits and submit evidence within agreed timeframes;

8.2.Ensure no repeat of findings and implement corrective action of existing findings.

9.Personal Development

9.1.Manage time, work attendance and apply for leave according to Leave policy;

9.2.Implementation of personal development plans.




MINIMUM REQUIREMENTS

1. Experience and Qualification

M + 3 qualification in ETD, HRD or relevant tertiary qualification; Minimum 2 years' experience in administration; Training administrative experience in relation to apprentice processes with exposure to ETD/SETA environment

will be an advantage.

2. Knowledge and Skills

2.1 Knowledge and understanding of:

Demonstrated understanding of relevant legislation and applicable regulations, Skills Development Levies Act,

Skills Development Act, SAQA Act & Basic Conditions of Employment Act, National Qualifications Framework Act;

Trade Test Regulations, QCTO Policies, NAMB Policies and NADSC Policies);

Customer relations management.

2.2 Skills

Computer skills including MS Word; MS Excel; MS Outlook; MS Power Point; Advanced administration skills and Project management skills; Good communication, interpersonal skills (both written and verbal) and telephone etiquette; Commitment to Continuous Quality / Process Improvement positive attitude.

Only interested candidates who meet the minimum requirements should submit their detailed CV and cover letter. This position is designated for Employment Equity candidate and its current EE targets is to appoint a candidate from the population group that is Coloured Male. It is the applicant's responsibility to have foreign qualifications evaluated by the African Qualification Authority (SAQA). The closing date for all applications is Monday, 23 June 2025



Should you not hear from us within 21 days of the closing date, kindly consider your application unsuccessful.