Job Description

Structural Information
Job number: 10031213
Job title: Area Sales Manager: CSB Regions
Job grade: M5
Group/ BU: CSB
Division: CSB Retail
Span of control: 0-5
Reports to: Senior Management
Core Description
Responsible for overseeing the sales activities and support all sales channels within a specific geographic territory or area. The key focus is to drive business growth and revenue; adapt sales strategies to fit local market conditions and customer preferences; execute plans to meet or exceed sales targets; cultivate consumer relationships; identify new market opportunities for the company to expand market presence.
Job Responsibilities
Sales Execution:

• Develop and implement effective sales strategies to drive sales growth in the designated area.
• Analyse regional market trends and discover new opportunities for growth and additional revenue streams.
• Identify underperforming areas and develop actions plans to improve sales and market share.
• Manage and expand relationships with key accounts, channel and strategic partners.
• Build and maintain strong, long-lasting customer relationships to foster trust and loyalty.

Operational excellence:

• Recruit, manage, develop, coach and mentor sales teams to achieve sales targets.
• Collaborate with the internal stakeholder (for example, marketing) to plan and execute promotional activities or events.
• Ensure continuous high level customer satisfaction through excellent service and support
• Report on regional sales results and interpreting data to adjust strategies as needed.
• Represent the company at regional industry events and networking functions.
• Ensure key strategic partners uphold Telkom policies, processes and standards, as well as brand protocols at all times.

Regional demand and insights:

• Provide detailed and accurate regional business insights and opportunities to assist in business planning and decision-making.
• Monitor competition within the assigned region and develop responsive and proactive strategies to remain competitive.
• Facilitate sharing of cross-functional best practices to improve ways of working.
• Monitor regional performance and provide specific remedial actions/ interventions.

Core Competencies
FUNCTIONAL KNOWLEDGE
Business Acumen; Telkom products and services; Sales Strategies; Sales Channels; Sales Tools; Market Trends
FUNCTIONAL SKILLS
Decision Making; Empowering; Leadership Communication; Motivational Capacity; Relationship Management; Problem Solving
ATTITUDES/ LEADERSHIP COMPETENCIES
Adaptability
Certifications

• None

Education

• NQF 6: 3 year Diploma/ National Diploma
• OR NQF 4 (Grade 12)

Experience

• 5 Years relevant experience
• OR 7 years experience

Additional Information
Qualifications and Experience:

• Qualifications preferably in a sales/ commercial related field.
• Sales experience, preferably in the Telecommunication industry.

Special Requirements

• Valid Drivers license

Physical Requirements

• None

Key Stakeholders

• Strategic partners
• Customer agencies
• Sales operations Commercial partners

Skills Required