Coordinating the activities on the network to ensure quality, performance of internal and external teams to ensure longevity, quality, and performance of the network. To oversee and manage all activities in a specific geographical area of the Network to ensure, the network is provisioned and maintained to the highest quality.
A
CCOUNTABILITIES & R
ESPONSIBILITIES (K
EY P
ERFORMANCE A
REAS & T
ASKS)
To ensure Circuit Provisioning and Network Acceptance is thorough and accurate and a high-quality network is delivered. (Over Inspection of network standards vs spec) & > 0.5% fails.
Ensure that the Network is provisioned for all orders and potential orders.
Coordinate preventative maintenance inspection routines, ensuring that the network is proactively inspected.
Conduct planned Network maintenance to ensure the network is maintained to the highest standard.
Coordinate the reactive (break fix) maintenance system to ensure that any unplanned issues are resolved as efficiently and effectively as possible. (1,25% of Active subs & NPS 50).
Practice Effective People management principles.
Maintain and improve the conditions of elements within the ANO's control not limited to POPS, STREET CABINETS etc
Ensure efficiency in financial management.
Document and maintain as-builts according to field activities
Conduct planned network maintenance and scheduled changes to ensure network is maintained to the highest standard
To actively manage network incidents throughout the business process
Knowledge, experience and qualifications
Matric
Preferably a technical Tertiary Education
4 years in a team leadership position.
Preferably experience in a supervisory position.
Fibre Networks
Networking advantageous
Working Conditions
The role typically involves working in an office environment
Flexibility to work extra hours during peak periods or project deadlines
Disability Status
* This role is suitable for a person with a disability.
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