Job Description

Role: Appointment Setter & Sales Admin Support
Location: Remote, South Africa
Work Hours: U.S. Eastern Time (9:00 AM - 4:30 PM EST, Mon-Fri)
Contract: Independent Contractor
Start Date: ASAP
Compensation:

• Base: $1,500 - $2,000 USD/month
• OTE: Up to 40% bonus on base

Holidays: Candidate may observe their local country's public holidays (while working U.S. hours)
Reports To: CEO
About the company:
A digital health research and advisory company where we aim to accelerate the build and adoption of digital solutions.
Core Responsibilities
1. Appointment Setting & Lead Management
? Call inbound leads within 5 minutes of booking a consult (10-20 calls/day)
? Qualify and pre-frame leads for closers
? Ensure booked appointments show up as scheduled
? Follow up with partial form submissions to convert into calls (10-20 follow- ups/day)
2. Sales Admin Support
? Monitor and maintain CRM hygiene for 1-2 tier-one clients
? Track pipeline activity and ensure no lead goes stale
? Send reminders or light nudges to client teams regarding follow-ups
? Assist with light research (RFP checks, compliance links, state-specific details as needed)
Performance Metrics
? Speed-to-lead response time
? Appointment show rate
? Conversion of inbound leads to booked calls
? CRM accuracy and timely updates
Requirements
? Fluent English with strong verbal and written communication
? Prior experience working with U.S. or U.K.-based agencies or companies
? Comfortable engaging senior-level professionals over the phone
? Strong attention to detail and follow-up discipline
? Ability to work U.S. business hours (Eastern Time)
? Proven track record in appointment setting or SDR roles
Preferred:
? Familiarity with HubSpot CRM
? Experience in tech, healthcare, or marketing sectors
Selection Process
? Initial resume review and recruiter screening
? 1-minute introduction video
? Paid trial project for shortlisted candidates
? Final interview with CEO

Skills Required