Application Support Analyst
Cape Town, WC, ZA, South Africa
Job Description
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Job Overview
Expiration date:
5 June 2025Location:
Cape Town, Western CapeJob Title:
Application Support AnalystEducation Level:
DiplomaJob Level:
IntermediateMinimum Experience:
3 - 5 Years###
Application Support Analyst - Observatory, Cape Town.
Are you an experienced Software Applications Support Analyst with a track record of leading a service desk within an IT Solutions environment?
Based in Observatory, this exciting opportunity is ideal for a proactive, solutions-driven individual who is passionate about software and end-user support.
If you thrive in a fast-paced IT setting and enjoy troubleshooting and enhancing user experience, this could be the perfect next step in your career.
Requirements:
3 years+ experience in software support and testing Great written and verbal communication skills The ability to communicate to users across the globe with different levels of computer skills Comfortable to conduct classroom type training or webinars Ability to prioritise Appropriate problem-solving skills Self-organising Team player
Duties and Responsibilities:
Liaise between IT and various departments across global offices. Applications support for in-house developed Online order entry system & RFID Inventory management system Develop test plans and perform manual software testing Generate and maintain Software User Guides & Training material Manage query logs and route queries to developers where necessary Follow/monitor new Implementations Communicate important system notifications to users Systems configuration * Customer/internal training on the Online order entry system
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Job Detail
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Job IdJD1437414
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned