Job Description

Prepare yourself for an extraordinary professional expedition alongside one of the telecommunications industry's foremost entities. Our esteemed client seeks a visionary Application Manager to spearhead the transformation of telecom services into a new era. This enticing opportunity seamlessly integrates the scenic beauty of Cape Town with the flexibility of remote work. We seek an individual who, while not necessarily requiring a background in development, possesses the prowess to successfully launch a service delivery app that will revolutionize the telecom landscape. Your primary mission will be to lead, innovate, and elevate the telecom experience.

Skills & Experience:
Application Launch Proficiency: Leverage your extensive experience to lead the charge in launching our next-generation service delivery app, thereby ushering in a new era within the telecommunications domain.
Application Alchemy: Although not mandatory, a firm grasp of application development and deployment is highly advantageous.
Customer-Centric Approach: Champion the customer's perspective at every juncture, ensuring our services consistently surpass their loftiest expectations.
UX Expertise: Elevate the user experience (UX) to unparalleled heights by employing data-driven strategies to craft an application that offers unparalleled user satisfaction.
Performance Mastery: Vigilantly monitor app performance, ensuring seamless operation even at scale.
Exceptional Support: Respond expeditiously to customer support issues, delivering resolutions with utmost efficiency.
Vendor Relationship Management: Exhibit finesse in managing our tech partners, fostering seamless collaboration, and delivering results that inspire awe.
Application Maintenance Proficiency: Keep our application current and maintain its operational efficiency by overseeing upgrades and maintenance with the expertise of a maestro.
Cross-Functional Collaboration: Collaborate seamlessly across multifunctional teams, recognizing that greatness is seldom achieved in isolation.
Industry Trend Analysis: Stay attuned to industry trends, harnessing this knowledge to shape our strategic roadmap.

Qualification:
While not a strict requirement, a relevant qualification is highly advantageous.

Contact LIZAAN BUNNING on lbunning@communicate.co.za or 021 418 1750, quoting the Ref: CTI002453

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