Job Description

Essential Requirements:

• Knowledge of Confluence, Jira and Bitbucket/GitHub
• Knowledge of Ansible Core and Ansible Automation Platform/Ansible Tower

• Basic knowledge of framework Agile Working Model
• Basic knowledge of Virtualisation technologies such as VMWare
• Basic knowledge of Private Cloud solutions
• Basic knowledge of Windows Server
• Basic knowledge of Dynatrace
• Basic knowledge of Splunk
• Basic knowledge of containerization technologies such as podman, Docker, Kubernetes and OpenShift
• Basic knowledge of Directory Access Manager (DIVA)
• Basic knowledge of Intelligent Storage Orchestration Environment (iStore) and Active Directory Gruppentool (ADGR)

• Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes
• Basic knowledge of ITSM Suite
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Qualifications and Experience Required:

• Degree in Information Systems or equivalent experience
• Experience with Ansible Core and Ansible Automation Platform (or Ansible Tower/AWX)
• Experience with Linux (RHEL, Ubuntu, SLES)
• Experience with coding and scripting (Bash, PowerShell etc) (Advantageous)
• Experience with Cloud Technologies (AWS, Azure)
• Experience with Red Hat Satellite (Advantageous)
• Any Linux certification such as RHCSA (Advantageous)
• ITIL certification (Advantageous)
• Minimum of 2 years of configuration management and automation experience
• Minimum of 2 years of ITIL work experience
• Minimum of 2 years of Scrum work experience
• Minimum of 2 years of operating system administration work experience.

Duties:

• Create, manage and operate IaC withTerraform
• Perform operating system and Ansible Automation Platform lifecycle management
• Interact with Enterprise GitHub for version control and Git branching strategy
• Track and update Jira user stories to ensure due dates are met
• Assist to ensure stability of systems and adherence of the team to Groups Operations standards.
• Ensure quality and up to date content of the knowledge base for the sub-product
• Ensure quality and up to date content of the Sub-Product and compliancy required documentation
• Perform housekeeping/monitoring/managing of the Ansible Automation Platform focusing on stability/performance as well as cost optimization.
• Manage Problem, Incident and Change process for dedicated ITSM service
• Willing to do standby and work on weekends if needed
• Keep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)
• Attend and moderate operation meetings
• Coordinate external contractors
• Manage security vulnerabilities

Take the next step in your career and join our dynamic team of professionals driving excellence in cloud operations! Apply now and make a significant impact with us.

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