Job Description

Minimum Job Requirements:

• Degree in Economics, Business, or Marketing.
• Minimum 5 years working experience on related projects - data science, data integration, strategy into action and commercial return analysis.
• Proficient with tools, systems and procedures required to accomplish the job (MS Office, MS Excel (Advanced), Power BI / BI Applications).
• BACCM process an advantage, SQL an advantage.

Skills and Competencies:

• Strong document creation and process development skills.
• Good business analysis skills and customer orientation.
• Excellent analytical and proven problem-solving capability.
• Exceptional accuracy and extreme attention to detail.
• Precise planning and excellent organisational/administration skills.
• A high degree of confidentiality, emotional maturity, ethical values and integrity.
• Must have a high stress tolerance and the ability to work efficiently under pressure.
• Ability to work at all levels of the business and engage with senior business customers.
• Must be collaborative, influential, and rational.
• Quality orientated and self-driven to achieve results.

Key Performance Areas:
Report to the Customer Insights Hub Manager:

• Analyse and understand the current business environment, business strategies, and trends in the industry.
• Operate confidently within business strategy, current trends and developments in the retail industry.
• Improve and maintain the systems and operational processes within a specific domain.
• Assess business cases, feasibility, and risk, considering underlying business architecture.
• Liaise with business on a regular basis to co-ordinate initiatives, provide feedback, highlight risks and discuss issues.
• Develop actionable insights from data to support key business decisions internally and externally with suppliers with the aim of increasing revenue and driving growth.
• Translate initiatives into feasible action plans in collaboration with suppliers and business stakeholders.
• Use deep dive analytics, and category, shopper and market insights to develop strategies that promote promotion optimisation, effective pricing strategies, category expansion and brand growth.
• Work with suppliers to fully understand their insights needs and develop strategies for delivering on supplier objectives.
• Support suppliers to access and fully leverage the insights technology platform.
• Collaborate across teams and functions to fully leverage data and shift mindsets from facts and findings to insights and evidence that drive sound business decisions.
• Layer shopper behavioural and/or attitudinal data research to inform the integration of customer, consumer, and shopper understanding in order to address key business objectives.