Job Description

Job Overview

Business Segment:

Business & Commercial Banking

Location:

ZA, GP, Johannesburg, Baker Street 30

Job Type:

Full-time

Job Ref ID:

80378394A-0001

Date Posted:

9/3/2025







Assist in the implementation of client Services strategy, philosophy in order to enable the delivery of Merchant Solutions strategic goals. Manage interaction with customers, internal stakeholders, and value chain partners that assist in the development of customer centric solutions, delivery of communication and the associated product collateral. Manage and provide input into customer engagement and communication strategy, to facilitate customer communication on the correct channels to retain customers whilst attracting new ones in a professional manner.



Qualifications



Minimum Qualifications

Type of Qualification:

First Degree

Field of Study:

Business Commerce



Experience Required

Minimum 3 years of experience in report pack preparation and input into governance structures. The ideal candidate will have expertise in Agile and SAFe methodologies within client journeys, along with proficiency in data extraction, validation, and a solid understanding of banking products and processes. Experience in collaborating with multiple teams to address customer needs, managing stakeholder relationships, and working with vendor contracts or outsourced relationships is essential. Familiarity with the bank's IT systems and processes is highly valued, as is the ability to manage complex client interfaces and drive delivery excellence



Additional Information

Behavioral Competencies:

Adopting Practical Approaches

Articulating Information

Challenging Ideas

Checking Details

Documenting Facts

Technical Competencies:

Applications & Master Data Management

Customer Understanding ( Consumer Banking)

Data Analysis

Risk Awareness

Risk Management

Please note:

All our recruitment processes comply with the applicable local laws and regulations.



We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za