We're looking for a highly organised and proactive
Airbnb Bookings Manager
to oversee the day-to-day management of our growing portfolio of short-term rental properties. You'll be the first point of contact for guests, manage all bookings across platforms, and ensure a seamless, five-star experience from inquiry to checkout.
Key Responsibilities:
Manage all Airbnb listings, including updates to pricing, availability, and descriptions
Respond promptly and professionally to guest inquiries and booking requests
Coordinate check-ins, check-outs, and cleaning schedules with our service teams
Monitor and adjust nightly rates to maximise occupancy and revenue
Handle guest issues and complaints with discretion and care
Ensure guests have an excellent experience from booking to departure
Provide weekly reports on bookings, revenue, and occupancy
Requirements:
Prior experience with Airbnb or short-term rental management preferred
Excellent written and verbal communication skills
Highly organised with strong attention to detail
Tech-savvy (familiar with Airbnb platform, Google Sheets, WhatsApp, etc.)
Able to work independently and manage time effectively
Availability to respond to urgent guest messages after hours, if necessary
Job Types: Full-time, Permanent
Pay: R12000,00 - R15000,00 per month
Experience:
Air BnB Bookings Management : 2 years (Required)
Work Location: In person
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