We're looking for a highly organised and proactive
Airbnb Bookings Manager
to oversee the day-to-day management of our growing portfolio of short-term rental properties. You'll be the first point of contact for guests, manage all bookings across platforms, and ensure a seamless, five-star experience from enquiry to checkout.
Key Responsibilities:
Manage bookings across Airbnb, Booking.com, and other platforms
Handle guest communication promptly and professionally
Coordinate check-ins, check-outs, and housekeeping schedules
Monitor and optimise calendar availability and pricing
Ensure property listings are always up-to-date and accurate
Resolve guest issues quickly, efficiently, and with care
Collaborate with cleaning teams, maintenance providers, and property owners
Track reviews, ratings, and guest feedback, and suggest improvements
Requirements:
2+ years experience in Airbnb/short-term rental bookings or hospitality
Strong communication and customer service skills
Excellent organisational and multitasking abilities
Tech-savvy and confident working with online platforms
Able to remain calm under pressure and think on your feet
Familiarity with property management tools (e.g., Hospitable, Hostaway, or similar) is a plus
Job Types: Full-time, Permanent
Pay: R12000,00 - R16000,00 per month
Experience:
Air BnB Bookings Management : 2 years (Required)
Work Location: In person
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