Job Description

Are you passionate about shaping the future of AI in enterprise environments?
We're on the lookout for an Advanced AI Specialist who brings deep technical expertise, business analysis savvy, and a strong understanding of conversational AI systems. In this pivotal role, you'll help us design, refine, and elevate next-generation AI-powered solutions across global teams.
This isn't just about code-it's about solving real-world business challenges with cutting-edge tech.
If you're excited by prompt engineering, GenAI architecture, and the fast-moving world of conversational intelligence, we want to hear from you.
Amazing brand with cutting-edge technology
Excellent teams in Global team collaboration
High work-life balance with Flexible hours
Agile working environment
POSITION: Contract until December 2027
EXPERIENCE: 4-6 Years related working experience
COMMENCEMENT: 01 July 2025
LOCATION: Midrand/Menlyn/Rosslyn/Home Office rotation
Qualifications & Experience Required:

• University degree in Business Informatics, Information Systems, or a related field.
• Several years of experience in business analysis, requirements engineering, or similar roles within enterprise environments.

Essential Skills:

• Stakeholder Management
• Eliciting and organise use case requirements
• Proficiency in agile working methods (Scrum, iterative development cycles).
• Expertise in creating detailed requirements documents, user stories, and functional specifications.
• Familiarity with conversational AI frameworks, chatbot systems, and agent-based architectures.
• Hands-on experience in prompt engineering and understanding of LLM technologies.
• Strong understanding of cloud deployments, API integrations, and cybersecurity principles in enterprise applications.
• Basic knowledge of GenAI enterprise architectures, including Retrieval Augmented Generation (RAG).
• Business-fluent English with excellent communication and collaboration skills to engage with diverse stakeholders.
• Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Advantageous Skills:

• Experience working on user-centric digital platforms in conversational AI or broader AI domains.
• Familiarity with enterprise-level problem-solving in large-scale, integrated environments.
• Knowledge of trends in conversational AI, with the ability to recommend innovative features and best practices.

Role Responsibilities:

• Gather, analyse, and document business needs for Conversational AI Services.
• Translate feedback into actionable technical requirements.
• Collaborate with international teams, IT departments, and business units for aligned implementation.
• Foster continuous feedback and iterative improvement throughout the project lifecycle.
• Support development of LLM Testing Framework and chatbot performance evaluation strategies.
• Stay updated with trends in LLM capabilities and enterprise integration.
• Optimize chatbot configurations and consult on best practices for intuitive prompt design.
• Define quality criteria, compliance measures, and operational KPIs for enterprise-grade solutions.
• Contribute to secure and scalable architecture designs.
• Maintain roadmaps for requirements implementation and ensure adaptability for future expansions.
• Address complex challenges and contribute to co-creation sessions for iterative enhancements.
• NB: By applying for this role, you consent to be added to the iSanqa database and to receive updates until you unsubscribe.
• Also note, that if you have not received a response from us within 2 weeks, your application was unsuccessful.
• Candidates MUST be based in Gauteng or WILLING TO RELOCATE!

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iSanqa is your trusted Level 2 BEE recruitment partner, dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff, temporary resources, and efficient contract management and billing facilitation, iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience, we are committed to evolving our practices to ensure ongoing excellence.