Job Description

EE candidates only

Essential skills

• Experience using an ERP system.
• Exposure to the Grains Industry and/or FMCG essential

Requirements

• Bachelorxe2x80x99s degree in a related field or
• 5 yearsxe2x80x99 experience in a similar role
• Exposure to the Food/Feed/Agri commodity sector will be an advantage
• Good knowledge of Microsoft Office tools
• Excellent Microsoft Excel proficiency
• Excellent communication and negotiation skills
• Fluent in English and in Afrikaans languages
• Solution oriented and pro-active problem solving
• Dedicated and diligent
• Ability to work as part of a team but also reach individual goals
• Adaptable to change & the ability to work under pressure
• Comfortable working after hours

Role and responsibilities

• This role requires a high level of administration. Majority of the admin work is compiled on Microsoft Excel and exported to a complex integrated ERP system.
• Daily and consistent liaisons with customers regarding requirements, planning, offload points, stock levels, delays at offloading point etc.
• Daily and consistent liaisons with logistics.
• Collaboration with various departments, specifically traders re customer requirements; Invoicing and Contract & Inventory desk.
• Consistent communication with the customer, occurs after hours, on weekends xe2x80x93 with transporters and shipping ports.
• Fast paced, high pressure work environment.
• Daily movements (avg): Depends on clients; approximately 25,000-30,000 tons per month per coordinator.
• Seasonal harvest (avg): Depends on clients; approximately 40,000+ tons per month per coordinator.
• Ad hoc Vessel Exports and Imports: 10+ vessels per annum, 3rd party loads, port loads.

• Direct report to Trade Execution Team Lead
• Matrix reporting to Operations Manager
• Market related base salary PLUS benefits (Medical and Pension)
• Discretionary annual performance bonus and increase
• Season runs from March to September
• Financial Year end is December

• Enter and complete all entries of commodity movements data in the system
• Reconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinator
• Measure margins on physical delivery
• Ensure settlement of all contracts once completed and in accordance with contract payment terms
• Inform customers about order status, invoices, contract balances and other information needed to complete the sale
• Planning for customer contract delivery in collaboration with the logistics team
• Identify efficiency & cost saving opportunities in the supply chain
• Resolve all customer queries as quickly and efficiently as possible
• Collaborate with all internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers
• Other duties as assigned
• Handle basic issues and problems, while escalating more complex issues to appropriate staff
• Maintain a good relationship with customers
• Maintain good relationships and open communications with all related internal parties

If you have not received any feedback from us within 5 working days please consider your application unsuccessful.

**By sending your CV along with other additional documents you give consent to HWR to process and retain your personal information for the current opportunity as well as for future opportunities**

Helen Wilson Recruitment