Agent Base Administrator

Polokwane, LP, ZA, South Africa

Job Description

Kazang - Micro Merchant Division

Agent Base Administrator Polokwane



A vacancy exists for an

Agent Base Administrator

within

Kazang - Micro Merchant





The

Agent Base Administrator

will report to the Regional Admin Supervisor by handling a range of administrative duties to ensure smooth and efficient operations. This role involves maintaining accurate records, managing communications, and assisting with various administrative tasks as required.


Key Responsibilities include, but are not limited to:




Reports and Dashboards



Managing daily, weekly, and/or monthly reports that show the effectiveness of the various Agents. Distributing said reports in the form of dashboards to the relevant Agent/Sales Manager.

Kazang Retentions Worksheets - Device drop-offs



Using reports to identify devices that stop trading. Escalating these to the relevant Agent. Ensure that any issues related to this are resolved satisfactorily by escalating to the relevant department head.

General Sales Administration



Completes various admin tasks. Base Administration Responsibilities. Device orders. Stock Take. Any ad-hoc administration as required by the company. Does ad-hoc support work for the Regional Manager. Work weekends were necessary.

In order to be considered for this position, the following requirements must be met:



Matric/Grade 12. 3 - 5 years administrative experience. Experience in working with Data. Must have knowledge of a CRM Systems - CR, Freshdesk.

Technical Skills:



Computer literacy - MS Office suite. Advance Excel - preferred.

Behavioural Competencies:



Able to work independently as well as member of team. Self-starter. Self-Management. Willing to work in a productive team. Excited about new ventures and eager to learn.

Working hours:

Monday to Friday (standard office hours) and Saturday & Sunday (on a rotational basis).

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Job Detail

  • Job Id
    JD1434255
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Polokwane, LP, ZA, South Africa
  • Education
    Not mentioned