After Sales Technical Training Supervisor

Johannesburg, Gauteng, South Africa

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REQUIREMENTS

Technical Training Qualification or equivalent
Bachelor's Degree in Engineering (advantageous)
Minimum 5 years of automotive after-sales experience with training experience
Train the Trainer certification (advantageous)
Lean Six Sigma (advantageous)
Proficient in automotive technology knowledge, mastered the automotive structure, working principle and common fault diagnosis methods
Knowledge of after-sales service processes, standards and specifications
Ability to analyse training needs, course design, materials production and training implementation
Excellent verbal and written communication skills with the ability to communicate effectively with people of different levels and backgrounds

RESPONSIBILITIES

Formulation of the annual training plan and the classification of technical training levels
Preparation of training materials and the transformation of training materials
Construction of the training base and the preparation of training aids
Organizing and implementing dealer service and technical training
TSB document preparation and distribution
Collect, organize and issue technical cases
Leaders arrange other daily temporary work

Training

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