Aftersales Technical Training Supervisor

Johannesburg, Gauteng, South Africa

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Duties include:

Responsible for the formulation of the annual training plan and the classification of technical training levels;
Responsible for the preparation of training materials and the transformation of training materials;
Responsible for the construction of the training base and preparation of training AIDS;
Responsible for organising and implementing dealer service and technical training;
Responsible for TSB document preparation and distribution;
Collect, organize and issue technical cases;

Minimum requirements:

Technical Training Qualification or equivalent, Bachelors Degree in Engineering (advantageous)
5 years and above automotive aftersales experience with training experience
Train the Trainer Certification (advantageous)
Lean Six Sigma (advantageous)
Proficient in automotive technology knowledge, mastered the automotive structure, working principle and common fault diagnosis methods
Knowledge of after-sales service processes, standards and specifications

Competencies:

Ability to analyse training needs, course design, materials production and training implementation.
Excellent verbal and written communication skills with the ability to communicate effectively with people of different levels and backgrounds

Training

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